Shoppers get the answer itself, in plain language, instead of ten blue links to dig through.
Nobi answers only from your pages, products and policies, and shows the sources, so shoppers can trust it.
A question like “what's good for a rainy hike?” returns an answer and the products that fit it.
A short, plain-language answer to the question, written from your own content instead of a generic web result.
The items that fit the question appear right under the answer, so a shopper can act on it without searching again.
The pages the answer came from are shown, so shoppers can read more and trust where it came from.
Import pages or a whole sitemap into your knowledge base in the Nobi dashboard.
In the search bar, in their own words, the way they'd ask a person.
A plain answer, the products that match, and the pages it came from, all together.
“Do you ship to Canada?” returns the answer plus your shipping and returns pages.
“Do you offer financing for first-time buyers?” returns the answer and your financing page.
No. Nobi answers only from the content you give it, your pages, products and policies, and shows the sources. If it can't answer from your content, it says so instead of guessing.
You import your pages, docs and FAQs into the knowledge base. Nobi reads them and refreshes twice a day, so answers stay current.