Try the full Nobi experience free in your dashboard. No credit card needed. Ready to go live on your site? Get 100,000 free messages during your 30-day trial.
Trusted by modern teams
On average, 21.7% more conversions with Nobi
Message bundles
Pick a monthly bundle. Every search and every chat question counts as one message.
Have more than 5,000 products, or need dedicated support? We'll set up a custom plan.
What counts as a message
Everything a shopper types into Nobi counts as one message:
A search
A chat question
A click on a suggestion
A question on a product page
A question in the filter panel
There is no separate search allowance. Showing more results for the same search is free.
If you go over your bundle
Each store picks one of two settings:
Keep going
Nobi keeps running. That month is billed at the bundle that fits your usage.
Stop and hide Nobi
Nobi stops at your limit and hides from your store until next month.
During your 30-day free trial, you get 100,000 free messages, whatever bundle you picked. Nobi stops at 100,000 during the trial. After the trial, the bundle you picked applies.
Above 100,000 messages on Keep going, you pay $3,749 plus 4 cents for each extra message.
Why Nobi
Access everything you need
Better, Faster Search
Semantic search understands intent, outperforming traditional keyword matching.
Improved Customer Experience
Customers get accurate answers powered by data you trust and control.
Insights & Data
Reporting and trends reveal what your customers are really looking for.
Pricing FAQs
Can I try Nobi for free?
Yes. Every account gets 100 free messages each month to preview Nobi in your dashboard, no credit card needed. A payment method is required to start the 30-day free trial on your live site. You get 100,000 free messages during your 30-day trial.
How does pricing work?
You pick a monthly bundle of messages. Bundles start at $29 for 500 messages and go up to $3,749 for 100,000 messages. Bigger bundles cost less per message. Nobi's replies are included. Your plan also includes 5,000 searchable items, 5,000 knowledge base documents, and analytics.
What counts as a message?
Everything a shopper types into Nobi counts as one message: a search, a chat question, a click on a suggestion, a question on a product page, or a question in the filter panel. There is no separate search allowance. Showing more results for the same search is free.
What happens if I go over my bundle?
You choose one of two settings for your store. Keep going: Nobi keeps running, and that month is billed at the bundle that fits your usage. Stop and hide Nobi: Nobi stops at your limit and hides from your store until next month. During your 30-day free trial, you get 100,000 free messages, whatever bundle you picked. Nobi stops at 100,000 during the trial. After the trial, the bundle you picked applies.
What if I need more than 100,000 messages?
Talk to sales for custom pricing. If you stay on Keep going above 100,000 messages, you pay $3,749 plus 4 cents for each extra message.
What kind of support do you offer?
Our customers get full access to our founders and we even have Slack Connect channels for real-time support.
Do you offer annual or enterprise pricing?
Yes, we offer custom pricing for high-volume websites, custom needs, and annual commitments. Contact us to learn more.
Ready when you are
Turn searches into sales.
Give your visitors search that understands them, and watch more of them convert.