Why it matters
Get things done in the chat
A visitor books, requests or submits without leaving the conversation and hunting for a form.
Use what you already have
Actions call your own code, so they plug into the booking, quoting or ticketing you already run.
Beyond answering
Nobi does more than talk: it can take the next step for the shopper.
What’s included
Your own actions
Register an action with a name, a description and the details it needs, and Nobi offers it when a visitor's request matches.
Gathers what's missing
If the action needs a date or an email that the visitor hasn't given, Nobi asks for it before it runs.
Runs in the browser
Your code runs in the visitor's browser and returns a result, so Nobi can confirm it's done or answer from what came back.
How it works
- Step 1
Describe the action
Add it to window.NobiTools with a name, a description and the details it needs.
- Step 2
A visitor asks for it
Nobi recognizes the request and gathers the details the action needs.
- Step 3
Nobi runs it on your site
Your code runs in the visitor's browser, and Nobi tells them it is done.
Works for your business
“Book me a test drive Saturday” opens your booking form with the date filled in.
“Start a quote for a kitchen remodel” opens your quote flow, pre-filled from the chat.
Common questions
Do I need a developer?+
Yes. Custom actions are added in your site's code through a small JavaScript API. Once they're registered, Nobi offers them on its own.
Does Nobi run actions without asking?+
Nobi gathers any details the action needs from the conversation first. Your code decides what the action actually does and what it returns.
